Join our growing insurance team in Plantation, FL as a Licensed Insurance Customer Service Representative! We're looking for a detail-oriented professional with a valid insurance license to deliver exceptional service to our diverse client base. In this role, you'll: • Handle inbound/outbound customer inquiries with professionalism and expertise • Process policy changes, renewals, and claims with accuracy • Build lasting client relationships while meeting quality standards • Utilize industry software and CRM systems to manage customer accounts • Resolve issues quickly while ensuring customer satisfaction • Support sales team with policy research and customer documentation What you bring: • Active insurance license (Property & Casualty, Life, or Health preferred) • Strong communication and problem-solving skills • Ability to multitask in a fast-paced environment • Proficiency with computer systems and MS Office • Customer-first attitude with proven service excellence This is a full-time position offering competitive compensation ($42,000–$55,000/year), health benefits, professional development opportunities, and a supportive team environment. If you're licensed, service-oriented, and ready to excel, we want to hear from you!