Join our growing insurance team in Vernon, CT, and build a rewarding career helping customers find the coverage they need. As a Licensed Insurance Customer Service Representative, you'll leverage your insurance knowledge to process policy inquiries, resolve customer issues, and support sales initiatives. What You'll Do: • Handle inbound customer calls and emails with professionalism and care • Answer questions about insurance products, coverage options, and claims • Process policy changes, renewals, and new applications • Collaborate with licensed agents and underwriting teams • Maintain accurate customer records and documentation • Build long-term client relationships that drive retention What You Bring: • Active insurance license (Property & Casualty preferred) • Strong communication and problem-solving skills • Ability to multitask in a fast-paced environment • Customer-first attitude and attention to detail • Proficiency with CRM systems and Microsoft Office Why Join Us: • Competitive hourly rate ($25–$27/hr) based on experience • Health insurance and benefits eligibility • Ongoing training and professional development • Stable, growing insurance firm • Friendly team culture Ready to make a difference? Apply now.