Join a dynamic insurance team and deliver exceptional service to State Farm customers. In this customer-facing role, you'll handle inbound inquiries, process policy changes, resolve claims questions, and build lasting client relationships. Your expertise in insurance products and proven track record with State Farm operations make you the ideal fit. What You'll Do: • Answer customer calls and emails with professionalism and urgency • Process policy updates, payments, and service requests • Troubleshoot billing and coverage questions • Document interactions and maintain accurate customer records • Exceed quality and efficiency targets What We're Looking For: • 1+ years customer service or State Farm experience • Strong communication and problem-solving skills • Ability to multitask in a fast-paced environment • Product knowledge of auto, home, or life insurance preferred • High school diploma or equivalent Why Join Us: Competitive salary ($65K–$100K), health benefits, 401(k), paid time off, and growth opportunities in a trusted industry leader. Work in Danville, CA with a supportive team committed to your success.