Join our growing insurance team as a Licensed Insurance Customer Service Representative and make a real impact helping clients navigate their coverage options. You'll leverage your insurance license to answer customer inquiries, process policy changes, resolve claims questions, and provide expert guidance on insurance products. This is a perfect role for a detail-oriented professional who thrives in a fast-paced environment and genuinely enjoys helping others. What You'll Do: • Handle inbound customer calls and emails with professionalism and expertise • Process policy updates, cancellations, and new enrollments • Answer questions about coverage, benefits, and claims procedures • Maintain accurate customer records and documentation • Build strong relationships that drive customer loyalty and retention What We're Looking For: • Valid state insurance license (property & casualty, life & health, or equivalent) • 1+ years of customer service experience (insurance background preferred) • Excellent communication and problem-solving skills • Ability to multitask in a dynamic environment • Professional demeanor and strong attention to detail Why Join Us: Competitive salary, growth opportunities, and a supportive team culture where your contributions matter.