Ready to make an impact? We're hiring a Customer Service Representative to join our growing Austin team. You'll be the voice of our brand, handling customer inquiries with professionalism and care while building lasting relationships that drive loyalty. What you'll do: • Respond to customer questions via phone, email, and chat with speed and empathy • Resolve issues and complaints, turning frustration into satisfaction • Document interactions and maintain accurate records • Identify opportunities to upsell and enhance customer experience • Collaborate with team members to improve service quality What we're looking for: • 1+ years customer service or related experience (or strong communication skills) • Excellent written and verbal communication abilities • Problem-solving mindset and patience under pressure • Proficiency with CRM systems and Microsoft Office • Ability to multitask and meet targets What we offer: • Competitive salary: $40,000–$70,000/year (based on experience) • Health, dental, and vision insurance • Paid time off and flexible schedules • Career growth opportunities and training • Supportive team environment Apply now and grow with us!