Join our team as a Customer Service Representative and be the voice of our brand. You'll handle inbound and outbound customer inquiries, resolve issues with professionalism, and create memorable experiences that drive loyalty. This role offers the perfect balance of autonomy and support—you'll work with a collaborative team while developing your own problem-solving skills. What you'll do: • Answer customer calls and emails with patience and expertise • Troubleshoot issues and deliver solutions that satisfy customers • Document interactions and maintain accurate records • Follow up to ensure customer satisfaction • Contribute ideas to improve our service standards What we're looking for: • Strong communication and listening skills • Ability to stay calm under pressure • Customer-first mindset and empathy • Basic computer proficiency • High school diploma or equivalent Why join us? Competitive salary ($40K–$60K based on experience), health benefits, paid time off, and clear growth opportunities. We invest in training and support your professional development. Work in a positive, inclusive environment where your contributions matter.