Join our growing insurance team in Nashville and make a real difference for customers every day. As a Licensed Insurance Customer Service Representative, you'll handle inbound inquiries, process policy changes, resolve claims questions, and provide expert guidance to clients seeking coverage solutions. What You'll Do: • Assist customers with policy inquiries, coverage options, and claims support • Process applications, renewals, and policy modifications accurately • Maintain detailed records and ensure compliance with regulatory standards • Build lasting client relationships through professional, empathetic service • Collaborate with agents and underwriters to resolve complex issues What We're Looking For: • Active insurance license (Property & Casualty, Health, or Life preferred) • Strong communication and problem-solving skills • Ability to multitask in a fast-paced environment • Customer-first mindset with attention to detail • 1+ years of insurance or customer service experience (or equivalent) Why Join Us: Competitive salary ($45K–$65K), health benefits, professional development opportunities, and a supportive team culture. Work in Nashville's thriving business community with schedule flexibility.