Join our growing insurance team in Brooklyn and make a real impact serving Spanish-speaking customers! We're seeking a licensed, bilingual customer service professional to handle policy inquiries, process claims, and resolve customer issues with excellence. What you'll do: • Provide top-tier support to Spanish and English-speaking clients via phone, email, and chat • Process insurance policies, renewals, and billing inquiries • Troubleshoot issues and escalate complex problems • Maintain detailed customer records and ensure compliance • Build lasting relationships that drive retention What you bring: • Valid insurance license (life, health, or property & casualty preferred) • Fluent Spanish and English communication skills • 1+ years customer service or insurance experience • Strong problem-solving abilities and patience • Professional demeanor and attention to detail Why you'll love it: • Competitive salary ($40,000–$60,000/year) with growth potential • Supportive team culture in vibrant Brooklyn location • Health insurance and benefits package • Ongoing training and career development Ready to grow your career? Apply now!