Join State Farm's customer-focused team and build a rewarding career in insurance customer service. You'll be the trusted voice for our customers, handling inquiries, processing requests, and delivering exceptional support that drives satisfaction and loyalty. What You'll Do: • Answer customer calls and emails with professionalism and empathy • Process policy inquiries, claims, and billing questions • Build relationships and identify cross-sell opportunities • Resolve issues quickly and escalate complex situations appropriately • Meet quality and productivity targets • Stay current on products, policies, and procedures What We're Looking For: • 2+ years of customer service experience (insurance preferred) • Strong communication and active listening skills • Ability to multitask in a fast-paced environment • Problem-solving mindset with a customer-first attitude • High school diploma/GED; college coursework a plus • Reliable, detail-oriented, and team-oriented Why Battle Ground, WA? Work in a supportive local office with growth potential, competitive benefits, and flexible scheduling options. State Farm invests in employee development—advance your career with us.