Join our growing insurance team in Yuma, AZ as a Licensed Insurance Customer Service Representative. You'll be the trusted voice for our clients, handling inquiries, processing policies, and delivering exceptional support that keeps customers coming back. What You'll Do: • Answer customer calls and emails with professionalism and expertise • Process insurance applications, renewals, and policy changes • Resolve customer concerns and complaints efficiently • Maintain accurate records and documentation • Cross-sell products and identify upsell opportunities • Meet quality and productivity targets What We're Looking For: • Active insurance license (property & casualty, health, or life) • Strong communication and problem-solving skills • Ability to multitask in a fast-paced environment • Customer-first attitude with patience and empathy • 1+ years of customer service or insurance experience preferred Why Join Us: Competitive salary ($32,000–$35,000/year), professional growth opportunities, and a supportive team environment. If you're licensed and passionate about customer service, we want to hear from you.