Join our growing insurance team in Jacksonville and build a rewarding career helping customers find the right coverage. As a Licensed Insurance Customer Service Representative, you'll leverage your insurance knowledge to handle client inquiries, process policy changes, and resolve issues with professionalism and care. What You'll Do: • Answer customer questions about insurance products and coverage options • Process policy updates, renewals, and cancellations • Handle complaints and disputes with empathy and efficiency • Maintain accurate customer records and documentation • Support sales team with policy research and client follow-up • Meet quality and productivity standards What You Need: • Active property & casualty (P&C), health, or life insurance license • Proven customer service experience (1+ years preferred) • Strong communication and problem-solving skills • Ability to multitask in a fast-paced environment • Professional demeanor and attention to detail Why Join Us: Competitive salary ($40,000–$80,000/year based on experience), supportive team environment, and growth opportunities for licensed professionals. We invest in our employees' success.