Join our growing insurance team as a Licensed Insurance Customer Service Representative in Easton, PA. You'll be the trusted voice for our clients, handling inquiries, processing policies, and delivering exceptional service that builds lasting relationships. What You'll Do: • Answer customer calls and emails with professionalism and expertise • Process insurance quotes, policy changes, and claims support • Build customer loyalty through knowledgeable, empathetic service • Maintain detailed records and meet quality/compliance standards • Cross-sell relevant products and identify upsell opportunities What We're Looking For: • Valid insurance license (Property & Casualty preferred; Life/Health a plus) • 1+ years customer service or insurance experience • Strong communication and problem-solving skills • Ability to multitask in a fast-paced environment • Proficiency with CRM systems and Microsoft Office Why Join Us: Competitive salary ($40,000–$75,000 based on experience), benefits package, ongoing training, and a supportive team culture. Grow your career in a stable, essential industry.