Are you a licensed insurance professional looking for a stable, rewarding customer service role? We're hiring in Albuquerque for a dynamic Licensed Insurance Customer Service Representative who will be the voice of our clients. In this role, you'll: • Handle inbound/outbound customer inquiries with professionalism and expertise • Process insurance policies, claims, and renewals accurately • Build lasting relationships with clients while resolving issues • Cross-sell insurance products and services to boost client retention • Maintain detailed records and meet performance metrics • Support a team-oriented environment with positive energy What we're looking for: • Active insurance license (Property & Casualty, Health, or Life preferred) • 1+ years customer service or insurance experience • Strong communication and problem-solving skills • Ability to multitask in a fast-paced environment • Customer-first mindset with attention to detail Why join us? Competitive salary ($33,000–$41,000/year), benefits eligibility, professional development opportunities, and a supportive team culture. If you're licensed and ready to excel in customer service, we want to hear from you!