Join our dynamic insurance team in Mesa, AZ, and make a real difference helping customers navigate their insurance needs. As a Licensed Insurance Customer Service Representative, you'll leverage your expertise to resolve claims, answer policy questions, and deliver exceptional support that keeps customers coming back. What You'll Do: • Handle inbound/outbound customer inquiries with professionalism and care • Process policy changes, renewals, and claims with accuracy • Educate customers on coverage options and policy benefits • Maintain detailed records and follow compliance standards • Build lasting relationships that drive customer loyalty What You Bring: • Active insurance license (property & casualty, health, or life) • 1+ years customer service or insurance experience preferred • Strong communication and problem-solving skills • Ability to multitask in a fast-paced environment • Detail-oriented with excellent organizational abilities Why Join Us: Competitive salary ($40,000–$44,000/year), growth opportunities, supportive team culture, and the satisfaction of helping people protect what matters most.