Join our growing insurance team in Brooklyn as a Bilingual Polish Customer Service Representative. You'll be the voice of our company, helping customers navigate their insurance needs while building lasting relationships in both English and Polish. What You'll Do: • Handle inbound and outbound customer inquiries via phone, email, and chat • Process policy applications, claims, and account updates with accuracy • Resolve customer concerns and escalate complex issues when needed • Maintain detailed records and follow compliance protocols • Support our diverse, Polish-speaking customer base with culturally competent service What We're Looking For: • Fluent in Polish and English (written and verbal) • 1+ years customer service or insurance experience (or equivalent) • Strong communication and active listening skills • Ability to multitask in a fast-paced environment • Reliable, professional, and customer-first mindset Why Join Us: • Competitive salary: $40,000–$60,000/year (based on experience) • Health insurance, 401(k), and PTO benefits • Ongoing training and career growth opportunities • Work in diverse, welcoming Brooklyn office • Bilingual bonus potential Ready to make an impact? Apply now!