Are you a licensed insurance professional who thrives helping customers? We're hiring a Customer Service Representative in Hilliard, OH to be the voice of our insurance team. In this role, you'll: • Handle inbound customer inquiries with expertise and empathy • Resolve policy questions and process requests accurately • Maintain compliance with state insurance regulations • Build lasting relationships that drive customer loyalty • Support sales team with policy details and renewals You'll work in a collaborative environment where your license and communication skills directly impact customer satisfaction and retention. Whether you're addressing concerns, explaining coverage options, or processing claims information, you're the trusted advisor customers rely on. We value professionals who combine technical insurance knowledge with genuine customer care. If you're licensed, detail-oriented, and customer-focused, we want to meet you.