Join our growing insurance team in Salisbury, MD, and make a real difference for our diverse customer base. As a Bilingual Spanish Customer Service Representative, you'll handle inbound calls, resolve policy inquiries, and support customers in both English and Spanish. This is your chance to leverage language skills in a stable, professional environment with room to grow. What You'll Do: • Answer customer inquiries via phone, email, and chat • Process policy changes, claims, and billing questions • Provide exceptional service in Spanish and English • Document interactions and maintain accurate records • Escalate complex issues to senior staff when needed What We're Looking For: • Fluent bilingual abilities (English/Spanish) • Customer service experience (1+ years preferred) • Strong communication and problem-solving skills • Ability to multitask in a fast-paced environment • Professional demeanor and patience Why Join Us? Competitive salary, professional development opportunities, and the satisfaction of helping customers navigate their insurance needs. Salisbury location offers convenience and community. Apply now to start your career with us!