Join our growing insurance team in Northridge and build a rewarding career helping customers find the right coverage. As a Licensed Insurance Customer Service Representative, you'll leverage your insurance license to provide expert guidance, process policies, handle inquiries, and resolve customer issues with professionalism and care. What you'll do: • Assist customers with policy questions, enrollments, and claims • Maintain active insurance license(s) and stay current on regulations • Build lasting client relationships and identify upsell opportunities • Process applications, renewals, and documentation accurately • Meet or exceed customer satisfaction and sales targets What we're looking for: • Valid insurance license (CA required) • 1+ years customer service or insurance experience preferred • Strong communication and problem-solving skills • Professional demeanor and attention to detail • Ability to thrive in a fast-paced environment Why join us? Competitive salary ($40K–$60K), professional growth opportunities, collaborative culture, and the chance to make a real difference in customers' lives. We invest in our team's success.