Join our dynamic insurance team as a Licensed Insurance Customer Service Representative! You'll be the trusted voice helping customers navigate their coverage options, answer policy questions, and resolve issues quickly. This role combines customer service excellence with insurance expertise—perfect if you're licensed and love helping people. What You'll Do: • Handle inbound customer inquiries with professionalism and product knowledge • Process policy updates, claims inquiries, and billing questions • Build relationships that turn customers into loyal advocates • Leverage your insurance license to guide informed decisions • Meet performance targets while maintaining high satisfaction scores What You Bring: • Active insurance license (property & casualty or life/health preferred) • Strong communication and problem-solving skills • Ability to multitask in a fast-paced environment • Customer-first mindset with genuine desire to help • Reliable attendance and professional demeanor Why Join Us: Competitive salary ($32,000–$45,000/year), benefits package, growth opportunities, and a supportive team culture. Remote or on-site flexibility available. Ideal for licensed professionals seeking stable, meaningful work in a growing industry.