Join our growing insurance team in Longmont, CO as a Customer Service Representative and make a real impact on client satisfaction. You'll be the first point of contact for our customers, handling inquiries, processing claims, and resolving issues with professionalism and empathy. In this role, you'll: • Respond to customer calls, emails, and chats with expert product knowledge • Process policy updates, renewals, and claims efficiently • Build lasting relationships while exceeding service quality standards • Support team members and contribute to a collaborative culture • Identify opportunities to enhance the customer experience What we're looking for: • 1+ years of customer service or relevant experience (insurance background a plus) • Strong communication skills and problem-solving ability • Patience, professionalism, and genuine customer focus • Comfortable with CRM systems and multi-channel communication • High school diploma or equivalent Why join us? Competitive salary ($40K–$80K based on experience), health benefits, paid time off, professional development opportunities, and a supportive team environment. If you're ready to launch your insurance career, we want to hear from you!