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Bilingual Customer Service and Sales Representative - Spanish

Wayne Shoemaker - State Farm Agency
📍 Prince Frederick, MD 20678
💰 $40,000–$66,000/year Full Time 📅 Posted 2026-09-15
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About This Role

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Service-Oriented - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set. Ideal candidate will be a bilingual (Spanish/English) professional with 3+ years of service and/or sales experience in a professional office environment. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: Primary focus: customer service, retention, account reviews, relationship building, and identifying appropriate sales/cross-sell opportunities. Expected to contribute to overall Agency goals and growth. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Base Salary plus Commission and Bonus Employer Contribution to Employee Health Plan Paid Time Off 401k with Match Licensing Support Training Mentoring and Development Opportunity for Advancement Requirements: Property & Casualty license (must have or be able to obtain within 60 days) Life & Health license (must have or be able to obtain within 60 days) Bilingual; fluent in Spanish and English Minimum of three years of professional work experience required. Strong organization, accuracy, follow-through, problem-solving, and customer-service skills. Must complete Sales and Service assessments. Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Self-motivated Detail oriented Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in an office / team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. Disclosure This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. We are an Equal Opportunity Employer and encourage applications from individuals of all backgrounds and experience levels.

Job Details

Position
Bilingual Customer Service and Sales Representative - Spanish
Employer
Wayne Shoemaker - State Farm Agency
Location
Prince Frederick, MD 20678
Employment
Full Time
Compensation
$40,000–$66,000/year
Category
Insurance
Date posted
2026-09-15

About Wayne Shoemaker - State Farm Agency

Wayne Shoemaker - State Farm Agency is hiring in Prince Frederick, MD 20678 through StaffMyAgency, the job board for insurance-agency careers. Insurance agencies across the U.S. — State Farm, Farmers, Allstate, and independent agencies — post sales, customer-service, and office roles here with real salaries and direct-apply links. This full time opening is accepting applications now.

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