Join our team as a Customer Service Representative and make a real impact every day. You'll be the voice of our company, helping customers solve problems and creating positive experiences that build loyalty. In this role, you'll: • Handle inbound customer inquiries via phone, email, and chat • Resolve issues quickly and professionally while maintaining a friendly demeanor • Document interactions and maintain accurate customer records • Identify opportunities to upsell products and services • Collaborate with team members to improve customer satisfaction • Meet performance targets and quality standards What we're looking for: • Strong communication and active listening skills • Patience and empathy when working with diverse customers • Ability to multitask in a fast-paced environment • Minimum high school diploma or equivalent • Prior customer service experience is a plus • Reliable transportation to Salisbury, MD location Why join us? Competitive salary ($30,000–$40,000/year), paid training, health benefits, and a supportive team culture. Growth opportunities available for top performers.