Licensed Insurance Customer Service

Job Title: Licensed Insurance Customer Service – State Farm Agent Team Member Job Summary: Are you an energetic, licensed insurance professional looking to grow your career in a supportive, customer-focused environment? Join our winning State Farm Agency team as a Licensed Customer Service Representative. In this role, you’ll build lasting relationships with clients, provide excellent service, and help our agency grow. If you thrive in a fast-paced environment and are motivated to succeed, this is your opportunity for a rewarding career with great income potential and advancement opportunities. What You’ll Do: • Build and maintain strong customer relationships through value-based conversations • Provide prompt, accurate, and friendly customer service (policy changes, billing inquiries, claims support, coverage questions) • Educate clients on Auto, Home, Life, and Health Insurance options using a needs-based approach • Proactively follow up with customers to ensure satisfaction and retention • Support the agent with daily office operations and business growth goals W hat You’ll Get: • Base salary plus competitive commission and bonuses • Paid time off (vacation and personal/sick days) • Retirement plan with company match • Group life insurance benefits • Valuable hands-on experience and career development • Advancement potential within the agency What We’re Looking For: • Active Property & Casualty license (required) • Active Life & Health license (required) • Strong communication skills (verbal, written, and listening) • Excellent interpersonal and customer service skills • Detail-oriented, organized, and self-motivated • Ability to problem-solve proactively and work effectively on a team • Comfortable with technology and able to learn new systems quickly • Commitment to accuracy and timely completion of tasks • Must stay current with licensing, continuing education, and industry changes Why Join Us? This is more than a service job — it’s a career growth opportunity. You’ll gain valuable insurance industry experience, work in a supportive team environment, and have the potential to advance within the agency. Apply today to join our team and take the next step in your insurance career!