Join our growing team as a Customer Service Representative where you'll be the voice of our brand. In this role, you'll handle inbound/outbound customer inquiries, resolve issues with professionalism, and build lasting relationships that drive loyalty and satisfaction. What you'll do: • Respond to customer calls, emails, and chat inquiries with efficiency and empathy • Document interactions and maintain accurate records in our CRM system • Troubleshoot common issues and escalate complex problems appropriately • Meet quality and performance targets while maintaining a positive attitude • Contribute to team goals and share best practices with colleagues What we're looking for: • Strong communication skills (written and verbal) • Problem-solving mindset with patience and professionalism • Ability to multitask in a fast-paced environment • High school diploma or equivalent; prior customer service experience preferred • Reliable attendance and commitment to excellence Why join us? Competitive pay ($37k–$52k/year), growth opportunities, health benefits, and a supportive team culture. We invest in your success.