Join our growing insurance team as a Licensed Insurance Customer Service Representative in Edison, NJ. You'll be the voice of our company, handling inbound calls and inquiries from policyholders with professionalism and expertise. What You'll Do: • Respond to customer inquiries about policies, claims, and coverage options • Process policy changes, renewals, and billing adjustments • Resolve complaints and escalate complex issues appropriately • Maintain accurate customer records and documentation • Educate clients on insurance products and coverage benefits • Meet quality and productivity targets in a fast-paced environment What We're Looking For: • Valid state insurance license (property & casualty, health, or life—specify) • 1+ years customer service experience (insurance preferred) • Strong communication and problem-solving skills • Ability to multitask and work independently • Professional demeanor and positive attitude • High school diploma or equivalent Why Join Us? Competitive salary ($35,000–$55,000/year), health benefits, paid time off, and clear growth opportunities. We value team members who genuinely care about customer satisfaction.