Join our team as a Customer Service Representative and make a real impact every day. You'll be the voice of our company, helping customers solve problems, answer questions, and feel valued throughout their experience with us. In this role, you'll: • Handle inbound customer inquiries via phone, email, and chat • Resolve issues quickly and professionally, turning frustrated customers into loyal advocates • Process orders, returns, and account requests with accuracy • Document interactions and maintain detailed customer records • Identify opportunities to upsell products or services • Collaborate with team members and other departments to exceed customer expectations What we're looking for: • Strong communication skills and a customer-first attitude • Ability to multitask in a fast-paced environment • Problem-solving mindset with patience and empathy • High school diploma or equivalent • Reliable, punctual, and team-oriented What you'll get: • Competitive hourly wage ($18–$20/hour based on experience) • Schedule flexibility and growth opportunities • Supportive training program • Work in sunny Staten Island, NY Ready to grow your career in customer service? Apply now!