Join our growing insurance team in Vernon, CT as a Bilingual Licensed Customer Service Representative. You'll be the voice of our company, delivering exceptional support to English and Spanish-speaking clients while leveraging your insurance license to provide expert guidance. In this role, you'll handle inbound and outbound customer inquiries, resolve policy questions, process applications, and build lasting client relationships. Your bilingual skills are a huge asset—you'll communicate clearly with our diverse customer base, ensuring every interaction reflects our commitment to service excellence. What you'll bring: • Active insurance license (Life, Health, or Property & Casualty) • Fluency in English and Spanish (verbal and written) • Strong customer service background • Ability to multitask and manage high call volumes • Problem-solving mindset and attention to detail What we offer: • Competitive hourly rate ($25–$27/hour) • Bilingual pay differential • Professional growth opportunities • Health benefits and paid time off • Supportive team environment in Vernon, CT Ready to make an impact? Apply now and let's talk about your next opportunity.