Join our team as a Customer Service Representative and make a real impact every day. You'll be the voice of our brand, helping customers solve problems, answer questions, and feel valued. This role offers competitive pay ($35,000–$50,000/year), professional growth opportunities, and a supportive team environment. You'll handle inbound inquiries via phone, email, and chat, document customer interactions, resolve issues efficiently, and escalate complex problems when needed. Your excellent communication skills, patience, and problem-solving mindset will shine as you build relationships and ensure customer satisfaction. What we're looking for: High school diploma/GED minimum, strong verbal and written communication, ability to multitask in a fast-paced environment, and a genuine passion for helping others. Previous customer service experience is a plus, but we'll train the right attitude. What you'll get: Competitive hourly/salary pay, health benefits, paid time off, ongoing training, and clear advancement paths into supervisory roles. Work in Ann Arbor, MI with flexible scheduling options available. Ready to start your customer service career? Apply now and let's talk!