Join our insurance team as a Bilingual Customer Service Representative and make an impact serving Spanish-speaking clients across Maryland. You'll handle inbound/outbound customer inquiries, process policy information, resolve billing issues, and provide exceptional support in both English and Spanish. This licensed role offers stability, competitive pay, and the chance to grow within a trusted insurance organization. What You'll Do: • Assist customers with policy questions, claims, and account management • Process applications and manage customer interactions professionally • Maintain accurate records and follow compliance standards • Support customer retention through quality service • Leverage your bilingual skills to serve diverse client base What We're Looking For: • Active insurance license (property, casualty, or life preferred) • Fluent in Spanish and English (verbal and written) • Strong customer service background • Excellent communication and problem-solving skills • Ability to multitask in a fast-paced environment This is a stable, full-time position offering competitive benefits and career growth opportunities in the insurance industry.