Join our growing insurance team as a Customer Service Representative in a flexible hybrid role based in Crofton, MD. You'll be the voice of our company—handling inbound inquiries, resolving customer issues, and building lasting relationships with policyholders. This is your chance to work in a fast-paced environment where your communication skills directly impact customer satisfaction and retention. We offer a supportive team atmosphere with opportunities to develop expertise in insurance products and advance your career. Whether you're new to insurance or transitioning into a customer-facing role, we'll provide the training and tools you need to succeed. Enjoy the flexibility of hybrid work—splitting your time between our Crofton office and home—so you can maintain work-life balance while earning $18–$20/hour. Ideal candidates are patient, detail-oriented, and genuinely enjoy helping others solve problems. No experience required, but a customer service background is a plus.