Join our growing insurance team as a Licensed Insurance Customer Service Representative in Albuquerque, NM. You'll be the voice of customer excellence, handling inquiries, processing policy changes, and resolving issues with professionalism and care. In this role, you'll: • Assist customers with policy questions, claims, and account management • Process applications, renewals, and policy modifications • Maintain accurate records and ensure compliance with regulations • Build long-term relationships that drive customer loyalty and referrals • Collaborate with agents and underwriters to deliver seamless service What we're looking for: • Active insurance license (property & casualty, health, or life) • 1+ years of customer service or insurance experience • Strong communication and problem-solving skills • Ability to multitask in a fast-paced environment • Professional demeanor with a service-first mindset What you'll get: • Competitive salary: $40,000–$70,000/year (based on experience & license) • Health, dental, and vision coverage • Flexible scheduling options • Ongoing training and career growth opportunities • Supportive team culture Ready to make a difference? Apply today!