Join our growing insurance team as a Customer Service Representative in Bethel Park, PA. You'll be the friendly voice helping customers with policy questions, claims, billing inquiries, and more. This is your chance to build a career in a stable industry while making a real difference for our clients every day. What You'll Do: • Answer inbound customer calls and emails with professionalism and empathy • Process policy inquiries, updates, and renewals accurately • Resolve billing and claims questions quickly • Document interactions and maintain detailed customer records • Support team goals and meet quality standards What We're Looking For: • Strong communication and active listening skills • Ability to stay calm and patient with diverse customers • Basic computer proficiency and data entry accuracy • High school diploma or equivalent • Availability to work scheduled shifts Why Join Us? • Competitive hourly rate with growth potential • Health benefits eligibility • Paid training program • Friendly, supportive team environment • Career advancement opportunities in insurance Ready to start? Apply now and let's talk!