Join our growing insurance team and make a real difference for our customers. As an Insurance Customer Service Representative, you'll handle inbound inquiries, process claims, answer policy questions, and resolve customer concerns with professionalism and care. You'll work with modern systems in a supportive team environment where your communication skills truly matter. What You'll Do: • Answer customer calls and emails professionally • Explain insurance policies and coverage options clearly • Process claims and policy updates efficiently • Troubleshoot issues and ensure customer satisfaction • Maintain accurate records and documentation What We're Looking For: • Strong verbal and written communication skills • Problem-solving mindset and attention to detail • Ability to handle multiple tasks in a fast-paced environment • Customer-first attitude and patience • High school diploma or equivalent (insurance knowledge a plus, not required) Why Join Us: Competitive salary ($55,000–$75,000/year based on experience), health benefits, professional development opportunities, and a team that values your contributions. Work in Rosedale, NY with flexible scheduling options.