Join our growing insurance team as a Customer Service Representative in Portland, OR. You'll be the voice of our company, helping customers with policy questions, claims support, and account management. This role is perfect for someone who loves solving problems and building relationships. What You'll Do: • Answer customer inquiries via phone, email, and chat • Process policy changes, renewals, and cancellations • Resolve billing and claims questions with empathy and expertise • Document interactions and maintain accurate records • Escalate complex issues to senior team members • Contribute to a 95%+ customer satisfaction rating What We're Looking For: • Strong communication and active listening skills • Ability to multitask in a fast-paced environment • Problem-solving mindset with patience and professionalism • High school diploma or equivalent (insurance experience a plus) • Reliable attendance and team player attitude Why Join Us: Competitive hourly pay ($20–$25), growth opportunities, comprehensive training, and a supportive team culture. Work in a modern Portland office with flexible scheduling options.